How to fix 921 or 403 or DF-BPA-13 error messages in Google Play / Android Market

If you are experiencing 921 or 403 or DF-BPA-13 error messages in Google Play / Android Market and you have tried rebooting and removing /re-adding your account but nothing has worked then here is the solution for you!

What you need to do is this (these instruction are for Android 4.0 Ice Cream Sandwich but the principle is the same with Android 2.x and 3.x):

Go to settings

  • Tap “Apps” (in left menu)
  • Tap “All” (last tab on top right hand side)
  • Scroll until you find “Google Play Store”. Tap it.
  • Tap “Force Stop”, tap “OK”, tap “Clear data” and if possible (but it might be disabled)  tap “Clear cache”.
  • Tap the back button to get the list of apps again.
  • Scroll until you find “Google Service Framework”. Tap it.
  • Tap “Force Stop”, tap “OK”, tap “Clear data” and if possible (but it might be disabled)  tap “Clear cache”.
  • Now reboot your device.



And that’s it! You may need to re-enter your Google account details but everything should be working fine!

About Editor

Chief Editor of Smartphone Mix.